Refund and Returns Policy

At Dozi Co., we prioritize the satisfaction and well-being of our customers. Due to sanitary concerns, we currently do not accept returns on orders. However, if a product arrives damaged upon delivery, we kindly ask our customers to provide photo evidence of the damaged product within 14 days of receiving their order. With this evidence, we will promptly work to resolve the issue by providing a refund or replacement product.

Please note that while we strive for consistency in our products, slight variations in batches may occur. If you encounter any significant discrepancies in your product, we encourage you to reach out to us within 14 days of delivery. Depending on the nature of the discrepancy, we will gladly offer a refund or replacement to ensure your satisfaction.

Unfortunately, we do not offer return cost coverage, and customers are responsible for covering the cost of return shipping. We appreciate your understanding and cooperation in adhering to our returns policy. If you have any further questions or concerns regarding returns or damaged products, please don't hesitate to contact us at or navigate to our Contact Us page.


Thank you for choosing Dozi Co. for your skincare needs.